Many parts of the world are currently locking down in an intense effort to contain COVID-19 before it takes too many lives. These have created dramatic – albeit necessary – economic effects. With these immediate impacts and near- to medium-term uncertainties in mind, we spoke to four PAYGo operators this week to understand how the pandemic is impacting their customer base and operations, and how they are responding. This post explores how the pandemic may impact these operators and their customers, and introduces ways providers can prepare for and mitigate negative impacts on their operations and portfolios.
Read more: BFA