To be honest the concept of remote work is Alien to most Ugandans and many employees — remote or not — don’t know what’s expected of them at work. That’s a bad beginning, and it’ll get worse for employees sent home without good guidance.
So managers must make expectations crystal clear:A is the work you should do, B is the quality standard, C is the deadline. Executives should provide higher-level expectations aligned with the company’s purpose: We’ll keep our customers engaged by doing A, we’ll maintain our standards by doing B, we’ll fulfill our mission by doing C. The more detail, the better.
Read more: TechJaJa